Job review from RAY in Joliet, IL 60431
Chicagoland Total Basement Finishing
Joliet, IL 60431
Will County
Wednesday, May 25th, 2011
4.3 / 5
General Comments: Except for the clean up part of this project. ALL WAS OUTSTANDING. THE PRODUCT AND LOOK OF THE FINISHED ROOMS ARE FAR PAST OUR WISHES. THANKS TO OUT TOP NOTCH CREW THAT GAVE US THEIR FULL ATTENTION DAILY, AND WOULD NOT LEAVE UNTIL THEY LIVED UP TO THEIR COMPANY STANDARD OF 100% SATISFIED CLIENT ON EACH DAY WORKED
In addition to the general comments above, our customer was also given the opportunity to rate us in six key areas related to our performance as a company, from initial contact to final cleanup. They rated us on a scale of one to five stars in each category, and had the opportunity to leave comments.
We asked about...
Here's what they thought...
Our Overall Service
outstanding work! way past our dreams
The First Phone Call
Our Office Staff
all were helpful 110%
Our Salesperson and Sales Presentation
made us see the big picture before work started
Our Installation Crew
were at our location until the finished . started earlier and worked late.
The Cleanup Process
The sub contractor who trenched our basement floor did not enclose our personal items in any wrapping. ALL OUR BELONGS WERE COVERED WITH CEMENT DUST! After the Job was finisher. Took a few calls to get someone out to wipe the walls down from all the dust for construction.
