Job review from Maria in Skokie, IL 60076
Chicagoland Total Basement Finishing
Skokie, IL 60076
Cook County
Tuesday, March 30th, 2010
5 / 5
General Comments: This was a top notch job with a top notch crew from beginning to end. Every concern we had about the construction and how that would impact our daily life was addressed and handled professionally. We really enjoyed the personalized service, attention to detail and timely completion of our basement project.
In addition to the general comments above, our customer was also given the opportunity to rate us in six key areas related to our performance as a company, from initial contact to final cleanup. They rated us on a scale of one to five stars in each category, and had the opportunity to leave comments.
We asked about...
Here's what they thought...
Our Overall Service
They exceeded our expectations.
The First Phone Call
Our Office Staff
Did not have contact with office staff-just the owner which was much better!
Our Salesperson and Sales Presentation
Everything that Tom (our salesperson) said was accurate. Presentation was well laid out.
Our Installation Crew
This crew was very efficient, hard working and very pleasant to deal with.
The Cleanup Process
We were so happy to have had all materials cleaned up and disposed of properly. The clean up allowance that was extended for the detail clean up was much appreciated.
